My Site
USER EXPERIENCE
Amy's Makings brings ideas to life through passionately combining Media Design, Illustration and User Experience Design & Research to create the ideal picture and experiences meant for people.
A BIT ABOUT AMY
Amy Wood has always had a passion for design and artistic pursuits, but also deeply cares about human connection and how user experience intertwines with design. At Boise State University, Amy was led to earn a minor in User Experience Research by her wonderfully inquisitive philosophy teacher. She interned for the Applied Research & Consumer Access and Experience Department at St. Luke’s Hospital in Nampa, ID and completed her UXR Capstone for the department to improve their intern onboarding process for all parties involved.
She fell in love with how User Experience Research and Design positively affects everything we touch, everything we interact with as people in this world. With her Illustration and User Experience Research background and having spent her entire career in customer service, Amy brings the best of both worlds to the User Experience Design table. By working with Amy, you’ll not only receive creative solutions to your business goals but also ones driven by a desire to improve interface aesthetics without sacrificing functionality.
WORK EXPERIENCE
July, 2021 - Present
Nov, 2023 – May, 2024
Aug, 2023 – Dec, 2023
Media Designer and Social Media Manager, Shunly Skin Care, Meridian, ID & Tokyo, Japan
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Content creation through product photography and graphic design paired with educational captions and voiceovers
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Schedules posts and manages engagement for social media accounts including Instagram, Facebook, Pinterest, & TikTok
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Designs merchandise and packaging logos for brand’s products
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Web design for multiple company website’s layouts
User Experience Capstone, St. Luke’s Community Clinic, Nampa, ID
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Created three onboarding report guides for all parties involved with St. Luke’s UXR Internship Program to improve and streamline the process for future interns and supervisors
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Conducted semi-structured interviews with interns, St. Luke's supervisor, and Boise State faculty supervisor
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Guides are now being used by the User Experience Research Intern for Applied Research & Consumer Access and Experience Department
Ethnography Intern, St. Luke’s Community Clinic, Nampa, ID
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Conducted user experience research and data analysis of Nampa community clinic patients for Social Determinants of Health Research Project at St. Luke's Hospital
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Worked with data and patients to preform thematic analysis, empathy diagrams, informational interviews, surveys, and voluntary informed consent
August 2021 - May 2024
Bachelor of Fine Arts in Illustration & Minor in User Experience Research, Boise State University, Boise, ID
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3.8 cumulative GPA & 4.0 GPA in User Experience Minor - Graduated Magna Cum Laude
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Conducted user experience research and data analysis of Nampa community clinic patients for Social Determinants of Health Research Project at St. Luke's Hospital
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Social and Behavioral Researchers Course by CITI
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Presented in VIP Showcase for Undergraduate User Experience Research
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Head of Apparel Committee of Phi Mu Fraternity in 2022
The Designing Healthy Communities VIP is a partnership between the Boise State Anthropology Department and the St. Luke’s Applied Research Division. Our team of Boise State students and St. Luke’s researchers are conducting qualitative user experience research in Nampa, Idaho. Phase one of our project consists of investigating the social determinants of health affecting patient access to healthcare through surveys and interviews. Phase two of our project is comprised of observing the patient clinical experience in St. Luke’s Nampa community clinics. Our mission is to collect data on what challenges our fellow community members in Nampa experience while using the St. Luke’s services available to them. St. Luke’s hopes to incorporate this knowledge into their systems, policies, and community clinics to better serve the Nampa population.